Privacy Policy

Privacy Policy for Bahturide

30/06/2025

Bahturide app is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the “Service”). Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the Service.

1. Information We Collect

We collect information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked with a user or device (Personal Information). The types of information we collect include:

a. Personal Identifiable Information (PII)

Full Name

Phone Number

Email Address

Profile Photo (optional)

Date of Birth (if required

b. Device Information

Device model and manufacturer

Operating system and version

IP address

App version

Mobile network provider

c. Location Data

We collect your location to provide ride-hailing services:

Real-time GPS location

Pickup and drop-off addresses

Location history (to improve service and safety)

d. Payment and Transaction Data

Payment method (credit/debit card, mobile money, wallet

Billing information

Ride history and receipts

Transaction time, amount, and details

e. Usage and Preferences

User behavior within the app

Language preferences

App settings and configurations

Communication preferences

f. Driver Data (if applicable)

Driver’s license

Vehicle registration

Insurance details

Background check results

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and manage your transportation requests

To process payments and send receipts

To personalize and improve the user experience

To send service-related notifications and updates

For customer support and issue resolution

To maintain safety and security standards

To conduct internal research and analytics

To comply with legal obligations and enforce our terms

3. Legal Basis for Processing

Depending on your location, we process your data based on:

Contractual necessity: To fulfill our contract with you

Legitimate interest: For business operations and safety

Consent: When you voluntarily provide information

Legal obligation: To meet regulatory requirements

4. Sharing Your Information

We may share your information with third parties under the following circumstances:

a. With Service Providers

To help us operate and improve the Service (e.g., payment processors, cloud services, analytics tools, SMS gateways).

b. With Drivers and Riders

For the purposes of providing a transportation service (e.g., sharing a rider’s pickup point and contact with the driver).

c. Legal and Regulatory Authorities

When required by law or to respond to legal requests such as subpoenas, court orders, or law enforcement inquiries.

d. Business Transfers

In connection with a merger, acquisition, asset sale, or in the event of bankruptcy or reorganization.

e. With Consent

We may share your data with third parties for marketing or other purposes, only with your explicit consent.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes:

Account and transaction information: For legal and tax obligations

Location data: For service improvement and dispute resolution

Communication data: For customer support and quality assurance

When your data is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Secure socket layer (SSL) encryption

Firewalls and intrusion detection systems

Role-based access controls

Regular security audits and updates

However, no system is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your login credentials confidential.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request access to your data

Correction: Request correction of inaccurate data

Deletion: Request deletion of your account and data

Objection: Object to certain processing

Portability: Request a copy of your data in a portable format

Withdraw Consent: At any time, where processing is based on consent

To exercise these rights, contact us at information@Bahturide,com

8. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Understand user behavior and preferences

Enable core functionality like remembering your login

Provide targeted advertising (where applicable)

You can manage cookies through your device settings or browser preferences.

9. Third-Party Links and Services

Our app may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party platforms, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before using their services.

10. Children’s Privacy

Our Service is not directed to children under the age of 13 (or equivalent minimum age depending on jurisdiction), and we do not knowingly collect personal data from them. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

11. International Data Transfers

We may transfer your information to servers located outside your country of residence. In such cases, we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses or equivalent measures under applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top and notify users of material changes through in-app notifications, email, or other prominent methods.

We encourage you to review this Policy periodically to stay informed about our data practices.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, you may contact us at:

information@bahturide.com

Bahturide App

Date: 30/06/2025

Bahturide App we, are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services collectively.Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the Service.

1. Information We Collect

We collect information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked with a user or device (“Personal Information”). The types of information we collect include:

a. Personal Identifiable Information (PII)

Full Name

Phone Number

Email Address

Profile Photo (optional)

Date of Birth (if required)

b. Device Information

Device model and manufacturer

Operating system and version

IP address

App version

Mobile network provider

c. Location Data

We collect your location to provide ride-hailing services:

Real-time GPS location

Pickup and drop-off addresses

Location history (to improve service and safety)

d. Payment and Transaction Data

Payment method (credit/debit card, mobile money, wallet)

Billing information

Ride history and receipts

Transaction time, amount, and details

e. Usage and Preferences

User behavior within the app

Language preferences

App settings and configurations

Communication preferences

f. Driver Data (if applicable)

Driver’s license

Vehicle registration

Insurance details

Background check results

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and manage your transportation requests

To process payments and send receipts

To personalize and improve the user experience

To send service-related notifications and updates

For customer support and issue resolution

To maintain safety and security standards

To conduct internal research and analytics

To comply with legal obligations and enforce our terms

3. Legal Basis for Processing

Depending on your location, we process your data based on:

Contractual necessity: To fulfill our contract with you

Legitimate interest: For business operations and safety

Consent: When you voluntarily provide information

Legal obligation: To meet regulatory requirements

4. Sharing Your Information

We may share your information with third parties under the following circumstances:

a. With Service Providers

To help us operate and improve the Service (e.g., payment processors, cloud services, analytics tools, SMS gateways).

b. With Drivers and Riders

For the purposes of providing a transportation service (e.g., sharing a rider’s pickup point and contact with the driver).

c. Legal and Regulatory Authorities

When required by law or to respond to legal requests such as subpoenas, court orders, or law enforcement inquiries.

d. Business Transfers

In connection with a merger, acquisition, asset sale, or in the event of bankruptcy or reorganization.

e. With Consent

We may share your data with third parties for marketing or other purposes, only with your explicit consent.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes:

Account and transaction information: For legal and tax obligations

Location data: For service improvement and dispute resolution

Communication data: For customer support and quality assurance

When your data is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Secure socket layer (SSL) encryption

Firewalls and intrusion detection systems

Role-based access controls

Regular security audits and updates

However, no system is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your login credentials confidential.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request access to your data

Correction: Request correction of inaccurate data

Deletion: Request deletion of your account and data

Objection: Object to certain processing

Portability: Request a copy of your data in a portable format

Withdraw Consent: At any time, where processing is based on consent

To exercise these rights, contact us at: [Insert Contact Email]

8. Cookies and Tracking Technologies

we may use cookies and similar technologies to:

Understand user behavior and preferences

Enable core functionality (like remembering your login)

Provide targeted advertising (where applicable)

You can manage cookies through your device settings or browser preferences.

9. Third-Party Links and Services

Our app may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party platforms, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before using their services.

10. Children’s Privacy

Our Service is not directed to children under the age of 13 (or equivalent minimum age depending on jurisdiction), and we do not knowingly collect personal data from them. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

11. International Data Transfers

We may transfer your information to servers located outside your country of residence. In such cases, we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses or equivalent measures under applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top and notify users of material changes through in-app notifications, email, or other prominent methods.

We encourage you to review this Policy periodically to stay informed about our data practices.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, you may contact us at:

Heavy do chop bar Kokomlemle Homowow ave, Accra

 information@bahtu.com

 +233594784160

14. Consent

By using Bahturide App, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.